Hostpapa Reviews – A Canadian Hosting Company

HostPapa, a Canadian hosting provider company, has hosted over 200,000 websites since its official establishment in 2006 by Jamie Opalchuck. The company has been providing shared hosting, VPS, reseller, and WordPress hosting services to customers all over the world since its inception. But before that, HostPapa only provided dedicated hosting services from 2002 to 2005.

Hostpapa Reviews

Throughout the years, HostPapa has earned the trust of its clients for its services, security, and reliable customer support. Not only that, HostPapa has achieved several awards since 2006, and is consistently ranked as one of the top ten web hosting providers in the world.

One unique thing about HostPapa is that its services are more eco-friendly than other hosting providers. They use 100% renewable energy to power up their data centers, servers, and all electronic devices.

Do you want to know more about HostPapa? Or, you must be thinking about whether HostPapa is worth using or not. You can continue reading to learn about why using HostPapa is worth it.

In this article, I will give an in-depth overview of HostPapa and its services.

Here’s my HostPapa review – structured with pros & cons based on users’ experience.

HostPapa Reviews Overview

Uptime 99.89% (May 2021)
Response Time 1196 ms (May 2021)
Features Two websites, Free domain registration, Free SSL certificate, Unlimited

Bandwidth, 100 GB SSD storage, 100 email addresses, Website builder, cPanel, Free training, Free website transfer, WordPress installer and updater, Free 400+ apps, CloudLinux server, 30-day money-back guarantee, SpamAssassin.

Hosting Plans Shared hosting, VPS, WordPress, and Reseller hosting
Site Transfer Free
Apps Over 400
Support 24/7, Live Chat, Phone and Email
Pricing Starting at $3.95/month

Money-back Guarantee

HostPapa provides a 30-day money-back guarantee for all of its users. If you are dissatisfied with the Services at any time during the thirty (30) days following your initial purchase, you may cancel them by completing the cancelation form in your HostPapa dashboard. You will be refunded within ninety (90) days of canceling the service. By using this feature of Hostpapa, you will stay risk-free.

Let me inform you that only first-time accounts are eligible for this feature.

HostPapa Online Store

Starting an online business is not easy. It takes a lot of time and needs a lot of things to do. Also, if you are a non-techy person, then it isn’t a walk in the park. However, I have good news for you!

HostPapa provides a fully functional system to launch your online store within 5 minutes. It integrates several e-commerce apps, mobile selling systems, inventory tracking, real-time shipping quotes, and Facebook. Furthermore, HostPapa integrates over 45 trusted payment gateways, including PayPal and Stripe, to receive payments smoothly.

HostPapa Website Builder

What exactly is a website builder? A website builder is a piece of software that allows anyone to create websites by utilizing predefined components. You can easily build a website without knowing how to code.

HostPapa offers website-building tools to meet the demands of every website owner. This process is fast and super easy to operate. You will get access to a wide range of website templates and widgets. You also can quickly add image galleries and social media icons such as Facebook, Twitter, and YouTube.

Advanced users can easily edit and modify graphics, as well as insert custom code, to create a fully personalized website.

Hosting Plans

HostPapa claims that its purpose is to deliver each customer with a fully-featured hosting service at the lowest possible cost while maintaining quality.

Their hosting plans are shared hosting, VPS hosting, WordPress hosting, and Reseller hosting. The shared hosting package begins at $3.95 per month (but will increase to $7.95 after the first three years), supports up to two websites, and comes with a free domain, starter website builder, 100GB of SSD storage, and unlimited bandwidth.

Godaddy vs HostPapa

There are a lot of HostPapa reviews online and perhaps you’ve heard about GoDaddy, another hosting provider similar to HostPapa. Are you confused if GoDaddy or HostPapa is the best option for you? Let me tell you that when I compared GoDaddy and HostPapa on a variety of criteria, HostPapa came out on top. It is more economically viable than GoDaddy.

Plan & Pricing

HostPapa and GoDaddy both provide shared, reseller, VPS, and WordPress hosting. Additionally, GoDaddy offers dedicated server plans. Although GoDaddy offers more web hosting options, HostPapa delivers excellent deals and lower renewal rates.

Hostpapa provides free website migration but GoDaddy provides it only for WordPress hosting packages. Moreover, HostPapa gives a 30-day money-back guarantee with all shared hosting plans where Godaddy gives it only for annual plans.


HostPapa and Godaddy both provide a free domain, cPanel, and unlimited bandwidth. But Godaddy doesn’t provide free SSL certificates, SSD storage, free CDN, and free site migration services like HostPapa,. In addition, the disk space is relatively lower for Godaddy than HostPapa. The minimum disk space for Godaddy is 20 GB only where the minimum for HostPapa is 50 GB.


HostPapa uses SSD storage with all of its plans, but GoDaddy only offers it with some of its higher plans. We know that SSD is much faster than HDD storage.

Since Godaddy doesn’t provide CDN (Content Delivery Network), their speed is significantly lower than HostPapa. Not only that, HostPapa’s uptime is higher than Godaddy’s. HostPapa and GoDaddy both guarantee 99.9 percent uptime. HostPapa meets its promise by providing fairly close actual uptime. Users of GoDaddy, on the other hand, reported greater downtimes. Overall, HostPapa performs better than Godaddy.


All HostPapa plans provide a variety of security options by default, including a server firewall, monitoring, intrusion detection, DDoS/Brute-Force protection, secured entrance/exit, network monitoring, and ModSecurity.

GoDaddy’s standard security features, on the other hand, include DDoS protection, firewall configurations, server hardening, and security audits. As previously stated, all HostPapa plans feature a free CDN, whereas GoDaddy only includes a CDN with its WordPress hosting options. Another benefit of using a CDN is that it offers a layer of DDoS security. Clearly, the security of HostPapa is superior than that of Godaddy.


Both HostPapa and GoDaddy provide extensive and well-organized knowledge bases that include articles and lessons. HostPapa Customer Support serves 24/7 through live chat, email, phone calls, etc. Four languages (English, French, Spanish, and German) are available. Moreover, Hostpapa gives you one-on-one 30-minute coaching to get started.

On the other hand, Godaddy provides customer support via live chat and phone only. Furthermore, live chat support is not available on weekends. In customer support, HostPapa is way better than Godaddy.

HostPapa Technology

Let’s talk about some technical parts of HostPapa. Sucuri server software and CloudProxy are used on the HostPapa servers. HostPapa uses Hewlett-Packard hardware and servers, networked with Cisco equipment.

They have many tier-one data centers in Canada, the USA, and all over the world. By joining CloudFare in June 2012, Hostpapa became a partner of SiteLock Website Security.

To analyze outbound emails, HostPapa uses MailChannels SMTP relay anti-spam technology. This technology assures to restrict unwanted emails and ensures proper email delivery to its customers. HostPapa equipped its control panel with cPanel. That’s why managing all software and services is very easy in Hostpapa.

By integrating our SuperMicro servers with Cloudflare’s content delivery network, you can provide a better user experience for your users. HostPapa uses 100% of green energy to power up all of their equipment such as data centers, web servers, and office equipment.

Green Hosting

HostPapa WordPress Hosting

You will be surprised to hear that more than 28% of websites are currently powered by WordPress. HostPapa provides an interactive hosting plan to kick-start your WordPress journey. Let’s find out what Hostpapa provides us with this plan.


There are three different WordPress packages available. They are WP starter, WP business, and WP business pro. All packages include free domain registration, unlimited bandwidth, all essential WordPress features, and Jetpack free pre-installed.


Features & Price WP Starter WP Business WP Business Pro
Price $3.95/month $5.95/month $12.95/month
Number of Websites 2 Unlimited Unlimited
Domain Registration Free Free Free
SSD Storage 100 Unlimited Unlimited
Bandwidth Unlimited Unlimited Unlimited
Email Accounts 100 Unlimited Unlimited
Essential WordPress Yes Yes Yes
Advanced WordPress No Yes Yes
Premium WordPress No No Yes
Jetpack pre-installed Free version Free version Premium version


The packages start from $3.95/month. However, the regular price is $9.99/month.

HostPapa VPS Hosting

A Virtual Private Server (VPS) is a virtual partition on a physical server that operates independently. You get better performance at a reasonable price in VPS hosting. Let’s uncover what HostPapa provides us.


There are three different VPS packages available. They are Mercury, Venus, and Earth. All packages include a minimum of 4 CPUs, 2GB of memory, 2 IP addresses, enhanced SSD server, a 99.9% uptime guarantee, a money-back guarantee, 400+ apps, private nameservers, free VPS migration, and many more features.


Features & Price Mercury Venus Earth
Price $19.99/month $59.99/month $109.99/month
Number of CPU 4 4 8
Memory 2 GB 4 GB 8 GB
SSD Storage 60 125 250
Transfer 1 TB 2 TB 2 TB


The packages start from $19.99/month. The best part is that their renewal price is the same.

HostPapa Uptime

HostPapa has a relatively decent uptime. The average uptime is 99.98% from September 2020 to June 2021. Take a peek at HostPapa’s uptime over the last ten years.


June 2021 99.98%
May 2021 100%
April 2021 99.92%
March 2021 99.88%
February 2021 99.96%
January 2021 100%
December 2020 100%
November 2020 99.99%
October 2020 99.97%
September 2020 100%

Domain Checker

A domain name is an essential element of a website. A domain name represents the uniqueness of a website.

When you purchase a domain name, you own it in the internet world. There can be no duplicate domain names.

HostPapa provides an integrated domain checker tool to check the domain name that you are looking for. You can pick a domain name free of cost from them when you purchase a full-year plan of hosting. Moreover, you can transfer to a new domain free of cost. They have almost all existing domain names.

Domain Transfer

If you want to change your domain name, HostPapa gives you a free option to do that. You can easily change your domain name without spending a single penny. Free of cost is applicable only if you purchase a full-year hosting plan from them.

Live Support

HostPapa provides a wide range of support solutions to assist customers in several different ways. You can get 24/7 help from them via phone, mail, email, fax, live chat, and many more. They have a huge library of self-help videos.

Hostpapa Customer Care

HostPapa hosts a huge knowledge base for frequently asked questions. There are 2539 articles in the knowledgebase, divided into 74 categories. They are presented in an incredibly simple, informative, and useful manner, and they address a wide range of potential inquiries, problems, and concerns. If you have fundamental questions, this is the easiest place to start.

HostPapa is one of the few hosts who can offer assistance in multiple languages, including English, French, Spanish, and German. If your site goes down, you can check the network status page on HostPapa.

If that wasn’t enough, they also have a unique support function that interfaces in a one-on-one discussion with ‘Papa Squad Experts,’ who effectively assist through video or phone conferences.

In addition, they arrange weekly webinars which require no payment to join.

HostPapa Website Builder

If you are not a tech guy but want to create your own website, HostPapa can be a great option for you. They have a website builder for you. And the best part is, it is completely free. You don’t need coding or design skills.

You can publish your website within a minute with HostPapa’s highly customizable site builder.

HostPapa Review Conclusion!

Of course, without any hesitation.

HostPapa’s uptime is above average, their loading speed is fantastic, incredible support options, their security is good, and easy to operate.

It is overall a good hosting company and if you want to start your business in Canada or the USA then HostPapa is a great option for you.